WingerApp Terms of Service — v0 draft

Last updated: 2026-09-17 · Status: Draft, pending legal sign-off. Turkish version (terms-of-service.tr.md) is primary; this is meant to be identical in meaning.

1. Acceptance

By downloading, registering for, or using WingerApp (the "App"), you agree to these Terms of Service and to privacy-policy.en.md.

2. Age Requirement — 18+

WingerApp is for people 18 years of age or older only. The youngest age-band option in the registration flow is 18-25 (mobile-app/src/screens/OnboardingScreen.tsx:302); no younger option is offered. Accounts found to belong to someone under 18 are closed immediately. Registration by a minor is not permitted even with parental/guardian consent.

3. Account and Identity

Your account is tied to a cryptographic identity generated on your device (a DID, Ed25519 key pair); there is no username/password.
You represent that the information you provide (gender, age band, location, etc.) is accurate. Creating a fake or misleading profile violates these Terms (see §5, §7 — "fake profile" is a report category).
You are responsible for your account's security, including the physical security of your device; your DID private key is held only on your device — if you lose it, you may lose access to your account.

4. Nature of the Service

WingerApp is a dating app built on on-device computation. Your profile, preferences, and messages largely stay on your device, as described in privacy-policy.en.md.
"Night agent negotiation" is an optional feature that uses an explicit, deterministic/rule-based matching engine (not an LLM-based decision engine); its only possible outcomes are "no match" or "match." It is not human advice or a guarantee.
Face verification is an experimental (beta) feature; it runs entirely on-device and does not claim the reliability of commercial identity-verification systems (see acik-riza-metni.md §3 / privacy-policy.en.md §9).
WingerApp does not guarantee any user's identity, intentions, or trustworthiness. You must exercise your own judgment and caution around meeting people (see safety-policy.md).

5. Prohibited Conduct

The following are strictly prohibited and may result in account termination and/or legal action:

Harassment, threats, bullying, hate speech.
Creating a fake profile or impersonating another person.
Fraud, requests for money/gifts, financial exploitation ("romance scams").
Attempting to contact a minor, or sharing content involving anyone under 18.
Sharing inappropriate/obscene content, or non-consensual imagery.
Using the App for commercial spam, advertising, or unauthorized data collection.
Abusing the system: artificially multiplying accounts, unauthorized API access, or attempting to bypass safety controls (the Guardian policy engine, the report/block system).
Promoting violence or illegal activity.

See safety-policy.md and the in-app ReportBlockScreen for the full category list and reporting flow.

6. Moderation, Reporting, and Blocking

You can report or block any user from within the App (Report/Block screen). High-risk categories (violence, scam, harassment) both report and block in a single tap.
Reports are stored in the abuse_reports table and reviewed by our moderation team; even if you delete your account, these records (with the identity link anonymized) may continue to be retained (see privacy-policy.en.md §5-6).
The Company reserves the right to suspend or terminate any account it reasonably believes has violated these Terms.

7. In-App Purchases (IAP)

Subscriptions and one-time purchases are processed through the Apple App Store / Google Play; pricing is whatever is displayed by the store at the time of purchase.
Subscriptions auto-renew unless you cancel through your store account settings. Cancellation takes effect at the end of the current period.
Refund requests are subject to Apple's/Google's own refund policies; the Company does not process refunds directly (purchase-platform infrastructure is used).
The raw content of your purchase receipt is never stored by the Company; only the verification result and a hash of the receipt are stored (see privacy-policy.en.md §3).

8. Intellectual Property

The App, its design, and its brand belong to the Company. You retain ownership of your own profile content (photos, bio); you grant us a limited license to use it for the purpose of displaying it within the App — by design, this content stays on your device and is not transferred to Company servers (see privacy-policy.en.md §2).

9. Limitation of Liability

The App is provided "as is." The Company is not responsible for the conduct of other users, events occurring during in-person meetings, or the accuracy of information supplied by users.
Face verification, match scores, and night-agent-negotiation outcomes are not a "trust/safety guarantee"; see safety-policy.md.
The Company's liability is limited to the maximum extent permitted by applicable law. [VERIFY: legal counsel — compliance with local consumer-protection law].

10. Termination

You may close your account at any time, irreversibly, via Settings > Delete Account (see privacy-policy.en.md §6). The Company may also terminate your account for violation of these Terms.

11. Changes and Governing Law

These Terms may be updated from time to time; material changes will be announced via an in-app notice. Governing law and venue: [VERIFY: legal counsel].

12. Contact

support@wingerapp.com (see mobile-app/src/config/support.ts::SUPPORT_EMAIL)